- Order Confirmation and Tracking:
Once you place an order on our website and make payment for it, you will receive an order confirmation email immediately. We usually ship within 3 business days of receiving cleared payment. Once shipped out, an email will be sent to you with the tracking number. Please allow an additional 3-7 days for delivery.
Eligible free shipping items: The item shows ‘Free Shipping’ after clicking the ‘Get Rates’ button on the product detail page is eligible for our free-shipping policy. Please note: The free shipping products are only valid for orders shipped within the United States.
Contact us by email: support@thedpfdeleteshop.com
Note: If you don’t receive any emails, please contact us. Please confirm your email address left for the order is correct. You can also visit ‘My Account’ to view the state of the order.
- Shipping Guide
Handing Time: Will usually ship within 3 business days of receiving cleared payment.
Delivery Time: Expedited Shipping (FedEx/DHL/USPS/UPS): To USA 2-6 Workdays, To other countries 3-8 Workdays. This is normal condition, but sometimes international delivery is highly dependent on the courier company and local customs/duties.
Shipping Address: Please make sure to provide us with correct, precise, and detailed shipping Address. Please leave us your correct phone number, that the carrier can contact you smoothly for delivery.
- Freight (Shipping Charges)
The freight is calculated by weight and country. Different products and addresses will have different freight. You can check at the cart page.
- Taxes
Import duties, tax, and charges are not included in the price listed or freight. These charges are the buyer’s responsibility.
- Track your order:
You will receive an email with your carrier and tracking number. With this tracking number, you can track the progress of your purchase. You can track your shipments by clicking on these links below:
